Connect with Susan S. Hanley

Susan S. Hanley

Susan Hanley LLC

Picture of Susan S. HanleySusan Hanley is an intranet and KM consultant and Microsoft 365 Apps and Services MVP. She specializes in the “people side” of SharePoint and collaboration solutions - including strategy, knowledge management, information architecture, user adoption, governance, and business value metrics. She is the co-author of three popular SharePoint books (the Essential SharePoint series) and writes the Essential SharePoint blog for Computerworld at

Office 365 Symposium 2018

SharePoint Symposium 2017

SharePoint Symposium 2016

  • Wednesday, November 16, 2016
    • 1:30 p.m. - 2:15 p.m. “We Built It, But Why Won’t They Come?” Practical Advice to Overcome Common User Adoption and Change Hurdles for SharePoint

SharePoint Symposium 2014

  • Thursday, November 6, 2014
    • 4:15 p.m. - 5:00 p.m. Using Metrics to Tune Up Your SharePoint Estate

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