For a KM initiative to be successful, knowledge managers must secure the support of senior leaders before implementation. Early top management buy-in results in funding, resources, advocacy, usage, broad organizational support, and success— the program yields its expected benefits, KM is spoken of and written about positively by leaders, stakeholders, and users. Hear from our longtime KM practitioner about proven practices illustrated by real-world examples for securing resources, active participation, and ongoing advocacy from top leadership.

For more than a decade, search technology has been used as the primary access point to the mountains of knowledge and data sitting behind an organization’s firewall. As environments evolve to account for private and public clouds, search is evolving beyond just the box to an API for human information. Hayes explores that evolution and talks about how search technologies and professionals play a key role.

Join us for a fast-paced, hands-on session where you can assess your existing SharePoint/O365 environment in a series of structured Q&A exercises. Then find out how your situation stacks up against your peers’.

With more than 85 million people actively using Office 365 (O365), enterprises are looking to the platform to provide underlying technology to support knowledge management efforts. This session discusses fundamentals of a knowledge management strategy and areas where the technology of O365 aligns with process and people. We focus on how different workloads within O365 support functions such as sharing, organizing, finding, and retaining valuable, unstructured knowledge.

If you are a believer in the data-driven organization (or even just curious) and have ever wondered what could happen if you cleverly combined the power of data collection, indexing, text mining, search, and machine learning into a unified platform and applied it within the enterprise, this talk is for you! Our speaker illustrates the technology in action with real-world examples.

How can today's agencies comply cost-effectively with the Federal Managing Government Records Directive M-12-18? Discover how one US Federal Government Agency used a SharePoint solution set to save time and productivity.

You will learn how to: Enable faster search by storing all email records in SharePoint; Tag each email record with rich metadata; Simplify access to SharePoint records via Outlook folders; Achieve user adoption among information workers; and Achieve RIM compliance

Since 1984, the USAID-funded Demographic and Health Surveys (DHS) Program has been generating much of the world’s most important data on population and health in low- and middle-income countries. As DHS became more complex, the need for more sophisticated solutions arose. Hear how the DHS Share- Point site collection was developed, how it was improved based on lessons learned, and how the SharePoint sites assist staff to streamline their work and communicate more efficiently. Learn about successes and failures, short-term and long-term plans, strategies for behavior change management, and how to overcome functionality shortcomings with the use of external tools.

This session explains how the need for a fully functioning knowledgebase that could be deployed to departments without the budget for licensing of existing or new products led to the successful development of a knowledge centered services (KCS)-compliant knowledgebase using SharePoint 2013. Using page layouts, custom workflows, term stores, and custom fields/lists, the university was able to build a knowledgebase that fully enables the KCS methodology, allowing front-line creation of content while providing up to three levels of review/validation.

Lean is often associated with operational practices in manufacturing aimed at reducing costs. While this is true on the factory floor, lean in engineering and process development is completely focused on efficient use of knowledge. This talk introduces the key practices in lean knowledge management, from A3 Thinking to the creation of reusable knowledge in knowledge standards. Thorpe shares how Intel’s Manufacturing Validation Engineering organization has scaled these practices across its 5000-person workforce and addresses the challenges faced in developing SharePoint-based KM tools to facilitate the adoption of these practices in Intel teams.